All products sold through our website are covered by our warranty and return policies. The quality of the product you will receive is guaranteed to be the best in its class, and we absolutely guarantee this. Please remember these key points before returning products -
If you are returning products for exchange / refund:
We want every single customer to feel completely satisfied. The following guarantees are our promises to you:
7-Day Replacement/Refund Guarantee
If for any reason you are not satisfied with your purchase you can return the product to us for a replacement or refund of the purchase price, no questions asked. We do not pay for return shipping, and charge a $20 restocking fee.
Shipping and Delivery Guarantee
With three warehouses we can guarantee the fastest possible delivery time. Your replica watch will be packaged and shipped within 7 working days of receiving your order. We also guarantee your item will be delivered. If for any reason your package is lost or seized we will reship once at our cost!
Fast Service Guarantee
We believe in service as well as sales, and our dedicated team will make sure you receive prompt and courteous service. You can reach us via our live online support or direct e-mail request. If for any reason you have to leave a message we guarantee a response within 24 hours!